{"id":7239,"date":"2022-07-29T14:56:16","date_gmt":"2022-07-29T11:56:16","guid":{"rendered":"https:\/\/cloudfresh.com\/?p=7239"},"modified":"2025-11-21T14:13:52","modified_gmt":"2025-11-21T11:13:52","slug":"how-to-build-a-customer-success-team-and-why-is-it-essential-for-your-business","status":"publish","type":"post","link":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/yak-stvoriti-komandu-po-roboti-z-kliyentami-ta-chomu-tse-vazhlivo-dlya-vashogo-biznesu\/","title":{"rendered":"\u042f\u043a \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0442\u0430 \u0447\u043e\u043c\u0443 \u0446\u0435 \u0432\u0430\u0436\u043b\u0438\u0432\u043e \u0434\u043b\u044f \u0432\u0430\u0448\u043e\u0433\u043e \u0431\u0456\u0437\u043d\u0435\u0441\u0443?"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/cloudfresh.com\/wp-content\/uploads\/2022\/07\/zendesk_cloudfresh_customer_success_team.jpeg\" alt=\"\" width=\"992\" height=\"637\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u0423\u0441\u043f\u0456\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0454 \u043a\u043b\u044e\u0447\u0435\u043c \u0434\u043e \u0457\u0445 \u0443\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0442\u0430 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u0456. \u0412\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e \u0434\u043e Zendesk Customer Experience Trends Report 2022, \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457 \u0437\u043e\u0441\u0435\u0440\u0435\u0434\u0436\u0443\u044e\u0442\u044c\u0441\u044f \u043d\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0430\u0445 \u0441\u0432\u043e\u0457\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0449\u043e\u0431 \u0437\u0430\u043b\u0443\u0447\u0438\u0442\u0438 \u0431\u0456\u043b\u044c\u0448\u0435 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\u0431\u0456\u0437\u043d\u0435\u0441\u0443, \u044f\u043a\u0438\u0439 \u0445\u043e\u0447\u0435 \u0437\u0431\u0456\u043b\u044c\u0448\u0438\u0442\u0438 \u0441\u0432\u0456\u0439 \u043f\u0440\u0438\u0431\u0443\u0442\u043e\u043a, \u043a\u0456\u043b\u044c\u043a\u0456\u0441\u0442\u044c \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u044f\u043a\u0456\u0441\u0442\u044c \u043f\u043e\u0441\u043b\u0443\u0433, \u044f\u043a\u0456 \u0432\u043e\u043d\u0438 \u043d\u0430\u0434\u0430\u044e\u0442\u044c.<\/p>\n<p>&nbsp;<\/p>\n<h3>\u0429\u043e \u0442\u0430\u043a\u0435 customer success \u043a\u043e\u043c\u0430\u043d\u0434\u0430?<\/h3>\n<p>\u041a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u2013 \u0446\u0435 \u043e\u0434\u0438\u043d \u0456\u0437 \u0432\u0456\u0434\u0434\u0456\u043b\u0456\u0432 \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457, \u044f\u043a\u0438\u0439 \u0437\u0430\u0439\u043c\u0430\u0454\u0442\u044c\u0441\u044f \u043f\u043e\u0431\u0443\u0434\u043e\u0432\u043e\u044e \u0434\u043e\u0432\u0433\u043e\u0441\u0442\u0440\u043e\u043a\u043e\u0432\u0438\u0445 \u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d \u0456\u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438. \u0426\u044f \u0433\u0440\u0443\u043f\u0430 \u0431\u0435\u0437\u043f\u043e\u0441\u0435\u0440\u0435\u0434\u043d\u044c\u043e \u0441\u043f\u0456\u043b\u043a\u0443\u0454\u0442\u044c\u0441\u044f \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u0449\u043e\u0431 \u0432\u0438\u0440\u0456\u0448\u0438\u0442\u0438 \u0457\u0445\u043d\u0456 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0438 \u0442\u0430 \u043d\u0430\u0434\u0430\u0442\u0438 \u0457\u043c \u043c\u0430\u043a\u0441\u0438\u043c\u0430\u043b\u044c\u043d\u0443 \u0432\u0438\u0433\u043e\u0434\u0443 \u0432\u0456\u0434 \u0432\u0430\u0448\u0438\u0445 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\u043e\u0431\u043e\u0432&#8217;\u044f\u0437\u043a\u043e\u043c \u043f\u0435\u0432\u043d\u0438\u0445 \u043a\u043e\u043c\u0430\u043d\u0434. \u0412 \u0456\u043d\u0448\u043e\u043c\u0443 \u0432\u0438\u043f\u0430\u0434\u043a\u0443, \u044f\u043a\u0449\u043e \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0430\u043b\u044c\u043d\u0456\u0441\u0442\u044c \u0437\u0430 \u0446\u0435 \u043b\u0435\u0436\u0438\u0442\u044c \u043d\u0430 \u0432\u0441\u0456\u0445 &#8211; \u0442\u043e \u043d\u0456 \u043d\u0430 \u043a\u043e\u043c\u0443.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"wp-image-7241 aligncenter\" src=\"https:\/\/cloudfresh.com\/wp-content\/uploads\/2022\/07\/when_to_start_customer_success_team.jpeg\" alt=\"\" width=\"883\" height=\"567\" srcset=\"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/when_to_start_customer_success_team.jpeg 1596w, https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/when_to_start_customer_success_team-300x192.jpeg 300w, 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\u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u0432\u0438\u0440\u0456\u0448\u0443\u0432\u0430\u0442\u0438 \u0457\u0445.<\/li>\n<li aria-level=\"1\">\u041f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u0438\u0437\u0443 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0443.<\/li>\n<li aria-level=\"1\">\u041f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0440\u0456\u0437\u043d\u0438\u0445 \u0435\u0442\u0430\u043f\u0430\u0445 \u0436\u0438\u0442\u0442\u0454\u0432\u043e\u0433\u043e \u0446\u0438\u043a\u043b\u0443 \u043a\u043b\u0456\u0454\u043d\u0442\u0430.<\/li>\n<li aria-level=\"1\">\u041f\u0440\u043e\u0432\u043e\u0434\u0438\u0442\u0438 \u0437\u0443\u0441\u0442\u0440\u0456\u0447\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"wp-image-7242 aligncenter\" src=\"https:\/\/cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities.jpeg\" alt=\"\" width=\"874\" height=\"561\" srcset=\"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities.jpeg 1596w, https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities-300x192.jpeg 300w, https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities-768x493.jpeg 768w, https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities-1024x657.jpeg 1024w, https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2022\/07\/customer_success_team_responsibilities-600x385.jpeg 600w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h3>\u042f\u043a \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438?<\/h3>\n<p>\u042f\u043a\u0449\u043e \u0432\u0438 \u0432\u0456\u0434\u0447\u0443\u0432\u0430\u0454\u0442\u0435, \u0449\u043e \u0433\u043e\u0442\u043e\u0432\u0456 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u043c\u043e \u043d\u0430 \u043d\u0430\u0441\u0442\u0443\u043f\u043d\u0456 \u043f\u0438\u0442\u0430\u043d\u043d\u044f, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u043e\u0432\u0430\u043d\u0456 \u0421\u0435\u043c\u043e\u043c \u0427\u0435\u043d\u0434\u043b\u0435\u0440\u043e\u043c.<\/p>\n<p><strong>1. \u0423 \u0432\u0430\u0441 \u0454 \u043d\u0430\u0439\u0432\u0438\u0449\u0435 \u043a\u0435\u0440\u0456\u0432\u043d\u0438\u0446\u0442\u0432\u043e?\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>\u0411\u0443\u043b\u043e \u0431 \u043a\u043e\u0440\u0438\u0441\u043d\u043e, \u044f\u043a\u0431\u0438 \u0443 \u0432\u0430\u0441 \u0431\u0443\u043b\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0430 \u043a\u0435\u0440\u0456\u0432\u043d\u0438\u0446\u0442\u0432\u0430, \u0449\u043e\u0431 \u0437\u0440\u043e\u0431\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0434\u043e\u0431\u0440\u0435 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u043e\u0432\u0430\u043d\u043e\u044e \u0442\u0430 \u0446\u0456\u043b\u0435\u0441\u043f\u0440\u044f\u043c\u043e\u0432\u0430\u043d\u043e\u044e. \u0412\u043e\u043d\u0438 \u043f\u043e\u0432\u0438\u043d\u043d\u0456 \u0432\u0456\u0434\u0441\u0442\u0435\u0436\u0443\u0432\u0430\u0442\u0438, \u0430\u043d\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0442\u0430 \u0437\u0430\u043e\u0445\u043e\u0447\u0443\u0432\u0430\u0442\u0438 \u0440\u043e\u0431\u043e\u0442\u0443 \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0442\u0430 \u0431\u0440\u0430\u0442\u0438 \u0443\u0447\u0430\u0441\u0442\u044c \u0443 \u0432\u0441\u0456\u0445 \u043f\u0440\u043e\u0446\u0435\u0441\u0430\u0445.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. \u0425\u0442\u043e \u0432\u0430\u0448 \u043a\u043b\u0456\u0454\u043d\u0442?<\/strong><\/p>\n<p>\u0412\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044f \u0432\u0430\u0448\u0438\u0445 \u043e\u0441\u043d\u043e\u0432\u043d\u0438\u0445 \u0433\u0440\u0443\u043f \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0456, \u0437\u0440\u0435\u0448\u0442\u043e\u044e, \u0433\u043b\u0438\u0431\u043e\u043a\u0435 \u0440\u043e\u0437\u0443\u043c\u0456\u043d\u043d\u044f \u0457\u0445\u043d\u0456\u0445 \u043f\u043e\u0442\u0440\u0435\u0431 \u2014 \u043e\u0434\u0438\u043d \u0456\u0437 \u043f\u0435\u0440\u0448\u0438\u0445 \u0432\u0430\u0436\u043b\u0438\u0432\u0438\u0445 \u043a\u0440\u043e\u043a\u0456\u0432 \u0434\u043e \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438. \u0412\u0438 \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u043e\u0432\u0443\u0432\u0430\u0442\u0438 \u043f\u043e\u0440\u0442\u0440\u0435\u0442\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0444\u043e\u043a\u0443\u0441-\u0433\u0440\u0443\u043f\u0438 \u0442\u0430 \u043e\u043f\u0438\u0442\u0443\u0432\u0430\u043d\u043d\u044f, \u0449\u043e\u0431 \u0456\u0434\u0435\u043d\u0442\u0438\u0444\u0456\u043a\u0443\u0432\u0430\u0442\u0438 \u0441\u0432\u043e\u0457\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u043a\u0440\u0430\u0449\u0435 \u0434\u0456\u0437\u043d\u0430\u0442\u0438\u0441\u044f \u0457\u0445.<\/p>\n<p>\u0412\u0438 \u0442\u0430\u043a\u043e\u0436 \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u0430\u043d\u0430\u043b\u0456\u0437 \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0430\u0446\u0456\u0457 \u0441\u0432\u043e\u0457\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u043f\u043e\u0434\u0456\u043b\u0438\u0442\u0438 \u0457\u0445 \u043d\u0430 \u0440\u0456\u0437\u043d\u0456 \u0433\u0440\u0443\u043f\u0438 \u043b\u044e\u0434\u0435\u0439 \u0456\u0437 \u0437\u0430\u0433\u0430\u043b\u044c\u043d\u0438\u043c\u0438 \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0430\u043c\u0438. \u0426\u0435 \u0434\u043e\u043f\u043e\u043c\u043e\u0433\u043b\u043e \u0431 \u043a\u0440\u0430\u0449\u0435 \u0430\u043d\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0456\u043d\u0442\u0435\u0440\u0435\u0441\u0438 \u0442\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u043f\u0456\u0434\u0432\u0438\u0449\u0438\u0442\u0438 \u0457\u0445\u043d\u044e \u0437\u0430\u0434\u043e\u0432\u043e\u043b\u0435\u043d\u0456\u0441\u0442\u044c.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>3. \u0427\u043e\u043c\u0443 \u043a\u043b\u0456\u0454\u043d\u0442\u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u0443\u044e\u0442\u044c \u0441\u0430\u043c\u0435 \u0432\u0430\u0441?<\/strong><\/p>\n<p>\u0429\u043e\u0431 \u0437\u0440\u043e\u0437\u0443\u043c\u0456\u0442\u0438 \u0446\u0456\u043b\u0456 \u0442\u0430 \u0431\u043e\u043b\u044e\u0447\u0456 \u0442\u043e\u0447\u043a\u0438 \u0432\u0430\u0448\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0432\u0430\u043c \u043d\u0435\u043e\u0431\u0445\u0456\u0434\u043d\u043e \u043f\u0440\u043e\u0430\u043d\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0435\u0442\u0430\u043f\u0438, \u044f\u043a\u0456 \u0432\u043e\u043d\u0438 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0442\u044c \u043f\u0440\u0438 \u0441\u043f\u0456\u0432\u043f\u0440\u0430\u0446\u0456 \u0437 \u0432\u0430\u0448\u0438\u043c \u0431\u0456\u0437\u043d\u0435\u0441\u043e\u043c. \u0422\u0443\u0442 \u0432\u0438 \u043c\u043e\u0436\u0435\u0442\u0435 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 mapping journey \u043a\u043b\u0456\u0454\u043d\u0442\u0430, \u044f\u043a\u0438\u0439 \u0432\u0456\u043d \u043f\u0440\u043e\u0445\u043e\u0434\u0438\u0442\u044c \u0434\u043e \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0432\u0430\u0448\u043e\u0433\u043e \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0443 \u0447\u0438 \u0441\u0435\u0440\u0432\u0456\u0441\u0443 \u0442\u0430 \u043f\u043e\u0434\u0438\u0432\u0438\u0442\u0438\u0441\u044f \u043d\u0430 \u0439\u043e\u0433\u043e \u0448\u043b\u044f\u0445 \u0437\u0456 \u0441\u0442\u043e\u0440\u043e\u043d\u0438. \u0426\u0435 \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0435 \u0432\u0430\u043c \u0437\u0440\u043e\u0437\u0443\u043c\u0456\u0442\u0438, \u0449\u043e \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u043e \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c \u043d\u0430 \u0440\u0456\u0437\u043d\u0438\u0445 \u0435\u0442\u0430\u043f\u0430\u0445 \u0456 \u044f\u043a \u0434\u043e\u0441\u044f\u0433\u0442\u0438 \u0457\u0445 \u0446\u0456\u043b\u0435\u0439, \u043d\u0430\u0434\u0430\u044e\u0447\u0438 \u043d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u0441\u0435\u0440\u0432\u0456\u0441.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>4. \u0427\u043e\u043c\u0443 \u0432\u0438 \u0445\u043e\u0447\u0435\u0442\u0435 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0437\u0430\u0440\u0430\u0437?<\/strong><\/p>\n<p>\u0417\u0430 \u0441\u043b\u043e\u0432\u0430\u043c\u0438 \u0421\u0435\u043c\u0430 \u0427\u0435\u043d\u0434\u043b\u0435\u0440\u0430, \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u044c \u043d\u0430 \u0446\u0435 \u043f\u0438\u0442\u0430\u043d\u043d\u044f \u0434\u0443\u0436\u0435 \u0432\u0430\u0436\u043b\u0438\u0432\u0430. \u0417\u043d\u0430\u043d\u043d\u044f \u0442\u043e\u0433\u043e, \u0447\u043e\u043c\u0443 \u0432\u0430\u043c \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u043e \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0437\u0430\u0440\u0430\u0437, \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0435 \u0432\u0430\u043c \u0440\u043e\u0437\u043f\u043e\u0447\u0430\u0442\u0438 \u043f\u043e\u0434\u0430\u043b\u044c\u0448\u0456 \u0434\u0456\u0457 \u0437 \u0457\u0457 \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>5. \u042f\u043a \u0431\u0443\u0434\u0435 \u0432\u0438\u043c\u0456\u0440\u044e\u0432\u0430\u0442\u0438\u0441\u044f \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0456\u0441\u0442\u044c \u043a\u043e\u043c\u0430\u043d\u0434\u0438?<\/strong><\/p>\n<p>\u0429\u043e\u0431 \u043a\u0440\u0430\u0449\u0435 \u0430\u043d\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0438 \u0440\u043e\u0431\u043e\u0442\u0438 \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u0432\u0430\u0436\u043b\u0438\u0432\u043e \u043d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u0442\u0438 \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u0457\u0457 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0456. \u0412\u0438 \u0442\u0430\u043a\u043e\u0436 \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u043e\u043f\u0440\u043e\u0441\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043d\u0430\u0434\u0430\u0432\u0430\u0442\u0438 \u0440\u0435\u0433\u0443\u043b\u044f\u0440\u043d\u0456 \u043e\u043d\u043e\u0432\u043b\u0435\u043d\u043d\u044f \u043a\u0435\u0440\u0456\u0432\u043d\u0438\u0446\u0442\u0432\u0443, \u0449\u043e\u0431 \u0432\u043e\u043d\u043e \u043c\u043e\u0433\u043b\u043e \u0432\u0456\u0434\u0441\u0442\u0435\u0436\u0443\u0432\u0430\u0442\u0438 \u0442\u0430 \u0432\u0438\u043c\u0456\u0440\u044e\u0432\u0430\u0442\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u0456\u0441\u0442\u044c \u043a\u043e\u043c\u0430\u043d\u0434\u0438. \u0422\u0430\u043a\u043e\u0436 \u043c\u043e\u0436\u043d\u0430 \u043d\u0430\u0434\u0430\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0456 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043d\u0435 \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f, \u044f\u043a\u0435 \u0434\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u043b\u0435\u0433\u043a\u043e \u0430\u043d\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0440\u043e\u0431\u043e\u0442\u0443 \u0442\u0430 \u0434\u0456\u044f\u0442\u0438 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e \u0434\u043e \u043f\u043e\u0442\u0440\u0435\u0431 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>6. \u0425\u0442\u043e \u043c\u0430\u0454 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0430\u0442\u0438 \u0437\u0430 \u0432\u0430\u0448\u0443 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0443 \u0443\u0441\u043f\u0456\u0445\u0443 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432?<\/strong><\/p>\n<p>\u0429\u043e\u0431 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u043f\u0440\u043e\u0446\u0435\u0441 \u0440\u0435\u043a\u0440\u0443\u0442\u0438\u043d\u0433\u0443 \u0454 \u0432\u0430\u0436\u043b\u0438\u0432\u0438\u043c \u043a\u0440\u043e\u043a\u043e\u043c. \u041f\u043e-\u043f\u0435\u0440\u0448\u0435, \u043f\u043e\u0434\u0443\u043c\u0430\u0439\u0442\u0435, \u0447\u0438 \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u0430 \u0432\u0430\u043c \u043b\u044e\u0434\u0438\u043d\u0430 \u0434\u043b\u044f \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f \u0446\u0456\u0454\u0457 \u043a\u043e\u043c\u0430\u043d\u0434\u0438. \u042f\u043a\u0449\u043e \u0446\u0435 \u0442\u0430\u043a, \u0432\u0430\u043c \u0441\u043b\u0456\u0434 \u043f\u043e\u0447\u0430\u0442\u0438 \u0437 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0442\u0430 \u043d\u0430\u0439\u043d\u044f\u0442\u0438 \u043b\u044e\u0434\u0438\u043d\u0443, \u044f\u043a\u0430 \u043c\u043e\u0433\u043b\u0430 \u0431 \u043a\u0435\u0440\u0443\u0432\u0430\u0442\u0438 \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f\u043c \u043f\u0440\u043e\u0433\u0440\u0430\u043c \u0456\u0437 \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0443\u0441\u043f\u0456\u0445\u0443 \u0442\u0430 \u043c\u043e\u043d\u0456\u0442\u043e\u0440\u0438\u0442\u0438 \u043a\u043e\u043b\u0435\u0433. \u0426\u044f \u043b\u044e\u0434\u0438\u043d\u0430 \u043c\u0430\u0454 \u0432\u0437\u044f\u0442\u0438 \u043d\u0430 \u0441\u0435\u0431\u0435 \u043f\u043e\u0432\u043d\u0443 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u0430\u043b\u044c\u043d\u0456\u0441\u0442\u044c \u0437\u0430 \u0432\u0441\u0456 \u043e\u043f\u0435\u0440\u0430\u0446\u0456\u0457, \u043f\u043e\u0432&#8217;\u044f\u0437\u0430\u043d\u0456 \u0437 \u0440\u043e\u0431\u043e\u0442\u043e\u044e \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u0440\u043e\u0437\u0440\u043e\u0431\u0438\u0442\u0438 \u043a\u043e\u043d\u0446\u0435\u043f\u0446\u0456\u044e \u0442\u0430 \u043c\u0430\u0442\u0438 \u043c\u043e\u0436\u043b\u0438\u0432\u0456\u0441\u0442\u044c \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u0442\u0430\u043a\u0443 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u0457\u0457 \u0437 \u043d\u0443\u043b\u044f.<\/p>\n<p>&nbsp;<\/p>\n<h3>\u042f\u043a \u043f\u043e\u0431\u0443\u0434\u0443\u0432\u0430\u0442\u0438 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438<\/h3>\n<p>\u0421\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f \u043d\u043e\u0432\u0438\u0445 \u0444\u0443\u043d\u043a\u0446\u0456\u043e\u043d\u0430\u043b\u044c\u043d\u0438\u0445 \u0433\u0440\u0443\u043f \u0442\u0430 \u0432\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044f \u0442\u043e\u0433\u043e, \u043a\u043e\u043c\u0443 \u0432\u043e\u043d\u0438 \u043f\u0456\u0434\u043f\u043e\u0440\u044f\u0434\u043a\u043e\u0432\u0443\u044e\u0442\u044c\u0441\u044f, \u2014 \u0441\u043a\u043b\u0430\u0434\u043d\u0435 \u0437\u0430\u0432\u0434\u0430\u043d\u043d\u044f, \u044f\u043a\u0435 \u043c\u0430\u0454 \u0437\u0430\u043b\u0435\u0436\u0430\u0442\u0438 \u0432\u0456\u0434 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438, \u0446\u0456\u043b\u0435\u0439 \u0442\u0430 \u043f\u043e\u0442\u0440\u0435\u0431 \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457.<\/p>\n<p>\u0412\u0438\u0437\u043d\u0430\u0447\u0430\u044e\u0447\u0438 \u0440\u043e\u043b\u0456, \u044f\u043a\u0456 \u0432\u0430\u043c \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u0456 \u0434\u043b\u044f \u0432\u0430\u0448\u043e\u0433\u043e \u0432\u0456\u0434\u0434\u0456\u043b\u0443 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438, \u0432\u0438 \u043f\u043e\u0432\u0438\u043d\u043d\u0456 \u0440\u043e\u0437\u0443\u043c\u0456\u0442\u0438, \u0449\u043e \u043a\u043e\u0436\u0435\u043d \u0447\u043b\u0435\u043d \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043d\u0435 \u043c\u043e\u0436\u0435 \u043c\u0430\u0442\u0438 \u0433\u043b\u0438\u0431\u043e\u043a\u0435 \u0437\u043d\u0430\u043d\u043d\u044f \u0432\u0441\u0456\u0445 \u0447\u0430\u0441\u0442\u0438\u043d \u0440\u043e\u0431\u043e\u0442\u0438. \u041e\u0434\u043d\u0456 \u043b\u044e\u0434\u0438 \u0441\u0442\u0430\u044e\u0442\u044c \u043f\u0440\u043e\u0444\u0435\u0441\u0456\u043e\u043d\u0430\u043b\u0430\u043c\u0438 \u0432 \u043e\u0434\u043d\u0456\u0439 \u0447\u0430\u0441\u0442\u0438\u043d\u0456 \u043f\u0440\u043e\u0446\u0435\u0441\u0443, \u0456\u043d\u0448\u0456 \u0432 \u0456\u043d\u0448\u0456\u0439.<\/p>\n<p>\u0412\u0438\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044f \u0440\u043e\u043b\u0435\u0439 \u0442\u0430\u043a\u043e\u0436 \u0434\u0430\u0454 \u043b\u044e\u0434\u044f\u043c \u0442\u043e\u0447\u043d\u0438\u0439 \u043a\u0430\u0440&#8217;\u0454\u0440\u043d\u0438\u0439 \u0448\u043b\u044f\u0445 \u0443 \u043c\u0430\u0439\u0431\u0443\u0442\u043d\u044c\u043e\u043c\u0443. \u0426\u0435 \u043c\u043e\u0436\u0435 \u0437\u0440\u043e\u0431\u0438\u0442\u0438 \u043b\u044e\u0434\u0435\u0439 \u0431\u0456\u043b\u044c\u0448 \u0437\u0430\u0434\u043e\u0432\u043e\u043b\u0435\u043d\u0438\u043c\u0438, \u0442\u043e\u043c\u0443 \u0449\u043e \u0432\u043e\u043d\u0438 \u043a\u0440\u0430\u0449\u0435 \u0437\u0440\u043e\u0437\u0443\u043c\u0456\u044e\u0442\u044c, \u043a\u0443\u0434\u0438 \u0439\u0434\u0435 \u0457\u0445\u043d\u044f \u043a\u0430\u0440&#8217;\u0454\u0440\u0430 \u0456 \u0447\u0438 \u043f\u0456\u0434\u0445\u043e\u0434\u0438\u0442\u044c \u0457\u043c \u0446\u0435\u0439 \u0448\u043b\u044f\u0445.<\/p>\n<p>&nbsp;<\/p>\n<p>\u0422\u0430\u043a\u0438\u043c \u0447\u0438\u043d\u043e\u043c, \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u2013 \u0446\u0435 \u043d\u0430\u0439\u0432\u0430\u0436\u043b\u0438\u0432\u0456\u0448\u0438\u0439 \u0435\u0442\u0430\u043f \u0437\u0440\u043e\u0441\u0442\u0430\u043d\u043d\u044f \u0432\u0430\u0448\u043e\u0457 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457, \u044f\u043a\u0438\u0439 \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0435 \u0432\u0430\u043c \u0437\u0430\u043b\u0443\u0447\u0438\u0442\u0438 \u043d\u043e\u0432\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0442\u0430 \u043d\u0430\u0434\u0430\u0442\u0438 \u043d\u0430\u0439\u043a\u0440\u0430\u0449\u0456 \u043f\u043e\u0441\u043b\u0443\u0433\u0438 \u0456\u0441\u043d\u0443\u044e\u0447\u0438\u043c. \u042f\u043a \u043c\u0438 \u043f\u043e\u0431\u0430\u0447\u0438\u043b\u0438, \u043f\u043e\u0442\u0440\u0456\u0431\u043d\u043e \u0437\u0440\u043e\u0431\u0438\u0442\u0438 \u0431\u0430\u0433\u0430\u0442\u043e \u0440\u043e\u0431\u043e\u0442\u0438, \u0449\u043e\u0431 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u0434\u043e\u0431\u0440\u0435 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u043e\u0432\u0430\u043d\u0443 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u0456 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u043f\u0440\u0430\u0446\u044e\u0432\u0430\u0442\u0438 \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e \u0434\u043e \u0446\u0456\u043b\u0435\u0439 \u0434\u043b\u044f \u0432\u0430\u0448\u043e\u0433\u043e \u0431\u0456\u0437\u043d\u0435\u0441\u0443 \u0456 \u043f\u0440\u0438\u0431\u0443\u0442\u043a\u0443 \u0432\u0430\u0448\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432.<\/p>\n<p>Zendesk \u043c\u043e\u0436\u0435 \u0437\u0430\u043f\u0440\u043e\u043f\u043e\u043d\u0443\u0432\u0430\u0442\u0438 \u0437\u0440\u0443\u0447\u043d\u0456 \u0442\u0430 \u043f\u0440\u043e\u0441\u0442\u0456 \u0443 \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u0430\u043d\u043d\u0456 \u0456\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0438 \u0434\u043b\u044f \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f \u043d\u0430\u0439\u043a\u0440\u0430\u0449\u043e\u0433\u043e <a href=\"https:\/\/cloudfresh.com\/ua\/cloud-blog\/hto-takyj-menedzher-po-roboti-z-kliyentamy\/\">customer success \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u043c\u0435\u043d\u0442\u0443<\/a> \u0442\u0430 \u043c\u043e\u043d\u0456\u0442\u043e\u0440\u0438\u043d\u0433\u0443 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0456\u0432 \u0432\u0430\u0448\u043e\u0457 customer success \u043a\u043e\u043c\u0430\u043d\u0434\u0438, \u0430 \u0442\u0430\u043a\u043e\u0436 \u0434\u043b\u044f \u043f\u043e\u0431\u0443\u0434\u043e\u0432\u0438 \u0434\u043e\u0432\u0433\u043e\u0441\u0442\u0440\u043e\u043a\u043e\u0432\u0438\u0445 \u0432\u0456\u0434\u043d\u043e\u0441\u0438\u043d \u0456\u0437 \u0432\u0430\u0448\u0438\u043c\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438.<\/p>\n<p>\u041a\u043e\u043c\u0430\u043d\u0434\u0430 Cloudfresh \u2013 \u0446\u0435 \u0443\u043d\u0456\u043a\u0430\u043b\u044c\u043d\u0438\u0439 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u0438\u0439 \u0446\u0435\u043d\u0442\u0440 <a href=\"https:\/\/cloudfresh.com\/ua\/produkti-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/cloudfresh.com\/ua\/produkty\/google-cloud-platform\/\">Google Cloud<\/a> \u0442\u0430 <a href=\"https:\/\/cloudfresh.com\/ua\/produkty\/asana\/\">Asana<\/a>. \u0414\u043b\u044f \u0446\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0456\u0432 \u043c\u0438 \u043c\u043e\u0436\u0435\u043c\u043e \u043d\u0430\u0434\u0430\u0442\u0438 \u043d\u0430\u0441\u0442\u0443\u043f\u043d\u0456 \u043f\u043e\u0441\u043b\u0443\u0433\u0438:<\/p>\n<ul>\n<li aria-level=\"1\">\u041d\u0430\u043b\u0430\u0448\u0442\u0443\u0432\u0430\u043d\u043d\u044f;<\/li>\n<li aria-level=\"1\">\u0420\u043e\u0437\u0440\u043e\u0431\u043a\u0430;<\/li>\n<li aria-level=\"1\">\u0406\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u044f;<\/li>\n<li aria-level=\"1\">\u041f\u0456\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0430;<\/li>\n<li aria-level=\"1\">\u041b\u0456\u0446\u0435\u043d\u0437\u0456\u044f;<\/li>\n<li aria-level=\"1\">\u041f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\u041d\u0430\u0448\u0456 \u0444\u0430\u0445\u0456\u0432\u0446\u0456 \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0443\u0442\u044c \u0432\u0430\u043c \u043e\u043f\u0442\u0438\u043c\u0456\u0437\u0443\u0432\u0430\u0442\u0438 \u0432\u0430\u0448\u0443 \u0406\u0422-\u0456\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0443, \u0440\u043e\u0437\u0440\u043e\u0431\u0438\u0442\u0438 \u0456\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0456\u044e \u0434\u043b\u044f \u043a\u0440\u0430\u0449\u043e\u0457 \u0441\u0443\u043c\u0456\u0441\u043d\u043e\u0441\u0442\u0456 \u0441\u0438\u0441\u0442\u0435\u043c, \u0430 \u0442\u0430\u043a\u043e\u0436 \u0434\u043e\u043f\u043e\u043c\u043e\u0436\u0443\u0442\u044c \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043d\u043e\u0432\u0456 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438 \u0442\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0438 \u0434\u043b\u044f \u0432\u0430\u0448\u0438\u0445 \u043a\u043e\u043c\u0430\u043d\u0434. \u0423 \u0442\u043e\u0439 \u0436\u0435 \u0447\u0430\u0441 \u043d\u0430\u0448 \u0446\u0435\u043d\u0442\u0440 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438 \u043d\u0430\u0434\u0430\u0441\u0442\u044c \u0432\u0430\u043c \u043d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434!<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u0423\u0441\u043f\u0456\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0454 \u043a\u043b\u044e\u0447\u0435\u043c \u0434\u043e \u0457\u0445 \u0443\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f \u0442\u0430 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u0456. \u0412\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u043d\u043e \u0434\u043e Zendesk Customer Experience Trends Report 2022, \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457 \u0437\u043e\u0441\u0435\u0440\u0435\u0434\u0436\u0443\u044e\u0442\u044c\u0441\u044f \u043d\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0430\u0445 \u0441\u0432\u043e\u0457\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0449\u043e\u0431 \u0437\u0430\u043b\u0443\u0447\u0438\u0442\u0438 \u0431\u0456\u043b\u044c\u0448\u0435 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0443 \u043c\u0430\u0439\u0431\u0443\u0442\u043d\u044c\u043e\u043c\u0443 \u0442\u0430 \u0441\u0442\u0432\u043e\u0440\u0438\u0442\u0438 \u043c\u043e\u0436\u043b\u0438\u0432\u043e\u0441\u0442\u0456 \u0434\u043b\u044f \u0457\u0445\u043d\u044c\u043e\u0433\u043e \u0441\u0442\u0430\u0431\u0456\u043b\u044c\u043d\u043e\u0433\u043e \u0437\u0440\u043e\u0441\u0442\u0430\u043d\u043d\u044f. \u0422\u0430\u043a\u0438\u043c \u0447\u0438\u043d\u043e\u043c, \u0441\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u044f \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u043f\u043e \u0440\u043e\u0431\u043e\u0442\u0456 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0432\u0430\u0436\u043b\u0438\u0432\u0435 \u043d\u0435 \u0442\u0456\u043b\u044c\u043a\u0438 \u0434\u043b\u044f \u0441\u0442\u0430\u0440\u0442\u0430\u043f\u0456\u0432, \u0430\u043b\u0435 \u0439 \u0434\u043b\u044f \u0431\u0443\u0434\u044c-\u044f\u043a\u043e\u0433\u043e \u0431\u0456\u0437\u043d\u0435\u0441\u0443, [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":7240,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[3,147],"tags":[],"class_list":["post-7239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-blog","category-zendesk-articles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tips and strategies on how to start and scale customer success team - CloudFresh<\/title>\n<meta name=\"description\" content=\"Learn the tips and tricks how to build an effective customer success team from Zendesk\u2019s Director of Startup Success, Sam Chandler.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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