{"id":119135,"date":"2025-01-31T15:39:20","date_gmt":"2025-01-31T12:39:20","guid":{"rendered":"https:\/\/cloudfresh.com\/en\/?p=119135"},"modified":"2025-02-21T13:31:38","modified_gmt":"2025-02-21T10:31:38","slug":"cx-trends-2025-the-zendesk-revolution-in-customer-experience","status":"publish","type":"post","link":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/","title":{"rendered":"CX Trends 2025 &#8211; \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":21,"featured_media":119136,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[3,147],"tags":[],"class_list":["post-119135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-blog","category-zendesk-articles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh<\/title>\n<meta name=\"description\" content=\"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh\" \/>\n<meta property=\"og:description\" content=\"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Cloudfresh\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-31T12:39:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-21T10:31:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cloudfresh.com\/wp-content\/uploads\/2025\/10\/cloudfresh_pictogramme.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1190\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anastasia\" \/>\n<meta name=\"twitter:label1\" content=\"\u0410\u0432\u0442\u043e\u0440\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anastasia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/\"},\"author\":{\"name\":\"Anastasia\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\"},\"headline\":\"CX Trends 2025 &#8211; \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f\",\"datePublished\":\"2025-01-31T12:39:20+00:00\",\"dateModified\":\"2025-02-21T10:31:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/\"},\"wordCount\":47,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/site-5.jpg\",\"articleSection\":[\"Cloud Blog\",\"Zendesk Articles\"],\"inLanguage\":\"uk-UA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/\",\"name\":\"CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/site-5.jpg\",\"datePublished\":\"2025-01-31T12:39:20+00:00\",\"dateModified\":\"2025-02-21T10:31:38+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\"},\"description\":\"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#breadcrumb\"},\"inLanguage\":\"uk-UA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"uk-UA\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#primaryimage\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/site-5.jpg\",\"contentUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/site-5.jpg\",\"width\":1920,\"height\":1190},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/ua\\\/cloud-blog\\\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CX Trends 2025 &#8211; \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/\",\"name\":\"Cloudfresh\",\"description\":\"A Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Okta Activate Partner, and Microsoft Partner.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"uk-UA\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\",\"name\":\"Anastasia\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"uk-UA\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"caption\":\"Anastasia\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh","description":"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/","og_locale":"uk_UA","og_type":"article","og_title":"CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh","og_description":"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.","og_url":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/","og_site_name":"Cloudfresh","article_published_time":"2025-01-31T12:39:20+00:00","article_modified_time":"2025-02-21T10:31:38+00:00","og_image":[{"width":1920,"height":1190,"url":"https:\/\/cloudfresh.com\/wp-content\/uploads\/2025\/10\/cloudfresh_pictogramme.png","type":"image\/jpeg"}],"author":"Anastasia","twitter_misc":{"\u0410\u0432\u0442\u043e\u0440":"Anastasia"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#article","isPartOf":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/"},"author":{"name":"Anastasia","@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832"},"headline":"CX Trends 2025 &#8211; \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f","datePublished":"2025-01-31T12:39:20+00:00","dateModified":"2025-02-21T10:31:38+00:00","mainEntityOfPage":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/"},"wordCount":47,"commentCount":0,"image":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2025\/01\/site-5.jpg","articleSection":["Cloud Blog","Zendesk Articles"],"inLanguage":"uk-UA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/","url":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/","name":"CX Trends 2025 - \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f - Cloudfresh","isPartOf":{"@id":"https:\/\/dev.cloudfresh.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#primaryimage"},"image":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2025\/01\/site-5.jpg","datePublished":"2025-01-31T12:39:20+00:00","dateModified":"2025-02-21T10:31:38+00:00","author":{"@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832"},"description":"\u0412\u0456\u0434\u043a\u0440\u0438\u0439\u0442\u0435 \u0434\u043b\u044f \u0441\u0435\u0431\u0435 \u043a\u043b\u044e\u0447\u043e\u0432\u0456 \u0456\u0434\u0435\u0457 \u0437\u0456 \u0437\u0432\u0456\u0442\u0443 Zendesk CX Trends Report 2025. \u0414\u0456\u0437\u043d\u0430\u0439\u0442\u0435\u0441\u044f, \u044f\u043a Zendesk \u0440\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u043e\u043d\u0456\u0437\u0443\u0454 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434.","breadcrumb":{"@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#breadcrumb"},"inLanguage":"uk-UA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"uk-UA","@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#primaryimage","url":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2025\/01\/site-5.jpg","contentUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2025\/01\/site-5.jpg","width":1920,"height":1190},{"@type":"BreadcrumbList","@id":"https:\/\/dev.cloudfresh.com\/ua\/cloud-blog\/cx-trends-2025-the-zendesk-revolution-in-customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/dev.cloudfresh.com\/en\/"},{"@type":"ListItem","position":2,"name":"CX Trends 2025 &#8211; \u0420\u0435\u0432\u043e\u043b\u044e\u0446\u0456\u044f Zendesk \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f"}]},{"@type":"WebSite","@id":"https:\/\/dev.cloudfresh.com\/en\/#website","url":"https:\/\/dev.cloudfresh.com\/en\/","name":"Cloudfresh","description":"A Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Okta Activate Partner, and Microsoft Partner.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.cloudfresh.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"uk-UA"},{"@type":"Person","@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832","name":"Anastasia","image":{"@type":"ImageObject","inLanguage":"uk-UA","@id":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","caption":"Anastasia"}}]}},"_links":{"self":[{"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/posts\/119135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/comments?post=119135"}],"version-history":[{"count":0,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/posts\/119135\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/media\/119136"}],"wp:attachment":[{"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/media?parent=119135"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/categories?post=119135"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/ua\/wp-json\/wp\/v2\/tags?post=119135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}