{"id":110576,"date":"2024-02-07T17:11:27","date_gmt":"2024-02-07T14:11:27","guid":{"rendered":"https:\/\/cloudfresh.com\/en\/?p=110576"},"modified":"2024-12-09T16:55:22","modified_gmt":"2024-12-09T13:55:22","slug":"top-5-ways-generative-ai-boosts-accessibility-and-usability-of-automated-customer-support","status":"publish","type":"post","link":"https:\/\/dev.cloudfresh.com\/gc\/cloud-blog\/top-5-ways-generative-ai-boosts-accessibility-and-usability-of-automated-customer-support\/","title":{"rendered":"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":21,"featured_media":110586,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[3,147],"tags":[],"class_list":["post-110576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-blog","category-zendesk-articles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh<\/title>\n<meta name=\"description\" content=\"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh\" \/>\n<meta property=\"og:description\" content=\"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/\" \/>\n<meta property=\"og:site_name\" content=\"Cloudfresh\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-07T14:11:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-09T13:55:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cloudfresh.com\/wp-content\/uploads\/2025\/10\/cloudfresh_pictogramme.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1497\" \/>\n\t<meta property=\"og:image:height\" content=\"785\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Anastasia\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anastasia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/\"},\"author\":{\"name\":\"Anastasia\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\"},\"headline\":\"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support\",\"datePublished\":\"2024-02-07T14:11:27+00:00\",\"dateModified\":\"2024-12-09T13:55:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/\"},\"wordCount\":98,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/Blog-Cloudfresh-Ultimate.png\",\"articleSection\":[\"Cloud Blog\",\"Zendesk Articles\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/\",\"name\":\"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/Blog-Cloudfresh-Ultimate.png\",\"datePublished\":\"2024-02-07T14:11:27+00:00\",\"dateModified\":\"2024-12-09T13:55:22+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\"},\"description\":\"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#primaryimage\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/Blog-Cloudfresh-Ultimate.png\",\"contentUrl\":\"https:\\\/\\\/dev.cloudfresh.com\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/Blog-Cloudfresh-Ultimate.png\",\"width\":1497,\"height\":785,\"caption\":\"Banner for Blog Cloudfresh & Ultimate\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/cs\\\/blog\\\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Top 5 zp\u016fsob\u016f, jak generativn\u00ed AI zlep\u0161uje dostupnost a pohodl\u00ed automatizovan\u00e9 z\u00e1kaznick\u00e9 podpory\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/\",\"name\":\"Cloudfresh\",\"description\":\"A Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Okta Activate Partner, and Microsoft Partner.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/dev.cloudfresh.com\\\/en\\\/#\\\/schema\\\/person\\\/11b91a91f96150befa04382a79726832\",\"name\":\"Anastasia\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g\",\"caption\":\"Anastasia\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh","description":"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/","og_locale":"en_US","og_type":"article","og_title":"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh","og_description":"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.","og_url":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/","og_site_name":"Cloudfresh","article_published_time":"2024-02-07T14:11:27+00:00","article_modified_time":"2024-12-09T13:55:22+00:00","og_image":[{"width":1497,"height":785,"url":"https:\/\/cloudfresh.com\/wp-content\/uploads\/2025\/10\/cloudfresh_pictogramme.png","type":"image\/png"}],"author":"Anastasia","twitter_misc":{"Written by":"Anastasia"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#article","isPartOf":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/"},"author":{"name":"Anastasia","@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832"},"headline":"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support","datePublished":"2024-02-07T14:11:27+00:00","dateModified":"2024-12-09T13:55:22+00:00","mainEntityOfPage":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/"},"wordCount":98,"commentCount":0,"image":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2024\/02\/Blog-Cloudfresh-Ultimate.png","articleSection":["Cloud Blog","Zendesk Articles"],"inLanguage":"en","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/","url":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/","name":"Top 5 Ways Generative AI Boosts Accessibility and Usability of Automated Customer Support - Cloudfresh","isPartOf":{"@id":"https:\/\/dev.cloudfresh.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#primaryimage"},"image":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#primaryimage"},"thumbnailUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2024\/02\/Blog-Cloudfresh-Ultimate.png","datePublished":"2024-02-07T14:11:27+00:00","dateModified":"2024-12-09T13:55:22+00:00","author":{"@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832"},"description":"P\u0159edstavte si, jak generativn\u00ed AI revolu\u010dn\u011b m\u011bn\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm s nep\u0159etr\u017eitou podporou, zlep\u0161uje interakce a efektivitu agent\u016f.","breadcrumb":{"@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/"]}]},{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#primaryimage","url":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2024\/02\/Blog-Cloudfresh-Ultimate.png","contentUrl":"https:\/\/dev.cloudfresh.com\/wp-content\/uploads\/2024\/02\/Blog-Cloudfresh-Ultimate.png","width":1497,"height":785,"caption":"Banner for Blog Cloudfresh & Ultimate"},{"@type":"BreadcrumbList","@id":"https:\/\/dev.cloudfresh.com\/cs\/blog\/jak-generativni-ai-zlepsuje-zakaznicke-podpory\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/dev.cloudfresh.com\/en\/"},{"@type":"ListItem","position":2,"name":"Top 5 zp\u016fsob\u016f, jak generativn\u00ed AI zlep\u0161uje dostupnost a pohodl\u00ed automatizovan\u00e9 z\u00e1kaznick\u00e9 podpory"}]},{"@type":"WebSite","@id":"https:\/\/dev.cloudfresh.com\/en\/#website","url":"https:\/\/dev.cloudfresh.com\/en\/","name":"Cloudfresh","description":"A Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Okta Activate Partner, and Microsoft Partner.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.cloudfresh.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"},{"@type":"Person","@id":"https:\/\/dev.cloudfresh.com\/en\/#\/schema\/person\/11b91a91f96150befa04382a79726832","name":"Anastasia","image":{"@type":"ImageObject","inLanguage":"en","@id":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0cc405a44101ccc01d285403bc06e661714096725844ee0242161a3ecbf18b08?s=96&d=wavatar&r=g","caption":"Anastasia"}}]}},"_links":{"self":[{"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/posts\/110576","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/comments?post=110576"}],"version-history":[{"count":0,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/posts\/110576\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/media\/110586"}],"wp:attachment":[{"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/media?parent=110576"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/categories?post=110576"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.cloudfresh.com\/gc\/wp-json\/wp\/v2\/tags?post=110576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}